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Surestay Hotel By Best Western San Rafael, San Rafael

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From95US$ /night
Check-in
14Dec2024Select date
Check-out
15Dec2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

865 Francisco Blvd East, San Rafael, California, United States of America, 94901

SureStay Hotel by Best Western San Rafael offers convenient access to prominent attractions such as San Pablo Bay and Marin Country Mart. The hotel features 32 accommodations with modern amenities for a comfortable stay. Guests can enjoy the surrounding cultural highlights, including the Marin Museum of Contemporary Art. The property's strategic location allows for easy travel to nearby urban areas like Berkeley and San Francisco.

Location

The hotel is located conveniently off Interstate 580 and Redwood Highway, facilitating access to Highways 101 North and South. Oakland International Airport is approximately 31 miles away, making travel accessible for guests. SureStay Hotel is close to local attractions such as Dominican University of California and the Marin Bocce Federation, enhancing the cultural experience of the area.

Rooms

The hotel offers 32 guestrooms, each equipped with a private bathroom that includes either a bath or shower. All rooms feature a refrigerator, LED television, and coffee/tea-making facilities. Guests can expect conveniences such as individually controlled air conditioning and heating units. Each room also includes a desk and free local calls for added convenience.

Eat & Drink

On-site dining is available, including a bar for guests to enjoy refreshments. The hotel provides complimentary newspapers in the lobby. Room amenities allow for in-room dining with coffee/tea makers and refrigerators, offering flexibility for guests. Dining options outside the hotel can be explored in the nearby Marin Country Mart.

Leisure & Business

SureStay Hotel offers complimentary wireless Internet access throughout the property. Guests can make use of the hotel’s vending machine for snacks and drinks. Business travelers benefit from features such as desks in the rooms and support from customer service agents. Recreational activities can be enjoyed nearby, including hiking and biking.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
2 persons
Bed options:
1 King Size Bed
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Queen Room
Max:
6 persons
Bed options:
2 King Size Beds
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Queen Suite
Max:
4 persons
Bed options:
2 King Size Beds
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Getting around

A list of all available modes of transport

City Center
San Rafael 1.4 mi
Airports
Oakland International (OAK) 30.0 mi
San Francisco International (SFO) 30.6 mi
Train
Richmond Transit Station 8.6 mi
Richmond 8.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • 24-hour reception
  • No pets allowed
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Room features

  • Air conditioning
  • Heating
  • Tea and coffee facilities

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Location

865 Francisco Blvd East, San Rafael, California, United States of America, 94901
Map view
865 Francisco Blvd East, San Rafael, California, United States of America, 94901
Nearby
50 Canal St
Pickleweed Park
3700 ft
Store
Trader Joe's
3500 ft
Store
101 Surf Sports San Rafael
2700 ft
Bret Harte Park
4000 ft
Restaurants
Mi Pueblo Food Center
1600 ft
Bellam Boulevard
West Brooklyn Pizza Co
2900 ft
900 Andersen Dr
Pho Viet
2900 ft
555 Francisco Blvd E Suite 22

Reviews and Ratings

Feedback from previous guests about their experience.
52%
liked the hotel and would stay again
5.2/10
Guest rating
Rooms
5.0
Location
5.3
Service
5.0
Dining
5.7
Guest reviews
5.2/10
based on 3 review
6.5
6.5/10based on 220 review
Rick
United States of America, September  2023
5.0/10

The hotel was not what was represented in the description or in the photos on the internet, and it did not meet our expectations. However, the room had everything we really needed when traveling with kids, including a refrigerator, microwave, coffee maker, dirty clothes bag, and ice. The cleanliness was an issue as the room appeared to have been neglected for some time.

Rooms
5.0
The room was dirty and had clearly not been properly cleaned for a while. It was not up to our standards.
Service
6.0
The service was nice and helpful, but they only replaced the 2 towels we already had when we were 5 guests in the room. The friendliness of the staff varied, but considering our late night arrival, it was acceptable.
Location
5.0
The location was pretty dicey, with a high presence of homeless people around the hotel. Despite this, it was close enough to restaurants and convenience stores for us to grab a meal. Unfortunately, the area felt unsafe, especially after 8 pm.
Dining
5.0
The dining experience was basic, and the resort manager kept a close eye on guests during breakfast. While the offerings were adequate, the atmosphere was uncomfortable.
Facilities
The facilities were minimal and nothing special. They served their purpose, but were not impressive or noteworthy.
Jordan
United States of America, August  2023
5.2/10

My stay at the hotel was a mixed experience. While the room had some disappointing aspects with rude staff and bug-filled conditions, I was grateful for booking online in time. The service was barely acceptable given the late night arrival, though the friendliness of some staff members brightened the experience. The location was convenient for my family-related events, but the safety concerns and incidents nearby were unsettling. The dining options were basic, though adequate for a quick meal. Overall, my impression of the hotel was a combination of positives and negatives.

Rooms
5.0
The room was disappointing with rude staff and bug-filled conditions, but luckily I secured a booking online in time.
Service
5.0
The service was a mix of unfriendly encounters and some friendly staff members at least for my late arrival.
Location
6.0
The location was convenient for my family events, but safety concerns and nearby incidents were unsettling.
Dining
6.0
The dining options were basic but sufficient for a quick meal.
Facilities
The facilities were adequate, but nothing extraordinary was offered.
Leo
United States of America, August  2023
6.0/10

I had a mixed experience at the hotel. The rooms were clean, attractive, and very comfortable, but the strong fragrance smell was overwhelming. The service was not very friendly, especially with the issue of pretending not to hear guests. The location was convenient for my family-related events, but the noise level was a bit distracting. The dining options were adequate for a quick bite for the next day's drive.

Rooms
7.0
The room onto the parking lot was clean, attractive, and very comfortable, just like a cozy nest.
Service
5.0
The service was lacking friendliness and professionalism, especially with the issue of pretending not to hear guests.
Location
6.0
The location worked well for my family-related events, but the noise level was a bit high.
Dining
6.0
The dining experience was basic, but it served its purpose for a quick breakfast before hitting the road.
Facilities
7.0
The facilities offered basic amenities for a short stay.
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Check-in
14Dec2024Select date
Check-out
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Rooms and Guests2 Guest, 1 Room