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Surestay Hotel By Best Western San Rafael, San Rafael

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From95US$ /night
Check-in
11Jun2025Select date
Check-out
12Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

865 Francisco Blvd East, San Rafael, California, United States, 94901

Surestay Hotel By Best Western San Rafael features 32 accommodations with easy access to highways and nearby attractions. This 3-star San Rafael hotel offers complimentary WiFi and an on-site bar.

Rooms & Amenities

Rooms at Surestay Hotel By Best Western San Rafael feature private bathrooms with bathtubs and hair dryers, as well as flat-screen TVs and refrigerators. Guests can utilize coffee/tea makers for convenience.

Dining & Nearby Options

Dining options include nearby restaurants such as Celia's Mexican Restaurant and Burger King, both within a mile. The hotel has a bar for guest enjoyment.

Transportation & Local Area

Guests can park in the property’s car park and access local transport at San Rafael Transit Center, a 10-minute walk away. Attractions such as the Downtown San Rafael Farmers Market and Marin Bocce Federation are within close proximity.

Services & Accessibility

Customer service agents are available to assist guests with inquiries, ensuring a supportive experience during their stay. The hotel is located approximately 31 miles from Oakland International Airport.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Suite Two Queen Beds
Max:
4 persons
Bed options:
2 King Size Beds
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Triple Room
Max:
3 persons
Bed options:
1 King-size bed
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King Room
Max:
2 persons
Bed options:
1 King-size bed
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Getting around

A list of all available modes of transport

City Centre
San Rafael 2.3 km
Airports
Oakland International (OAK) 48.3 km
San Francisco International (SFO) 49.2 km
Train
Richmond Transit Station 13.9 km
Richmond 14.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • 24-hour reception
  • No pets allowed
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Room features

  • Air conditioning
  • Heating

Media

  • Flat-screen TV
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Location

865 Francisco Blvd East, San Rafael, California, United States, 94901
Map view
865 Francisco Blvd East, San Rafael, California, United States, 94901
Nearby
50 Canal St
Pickleweed Park
1.1 km
Store
Trader Joe's
1.1 km
Store
101 Surf Sports San Rafael
800 m
Bret Harte Park
1.2 km
Restaurants
Mi Pueblo Food Center
470 m
Bellam Boulevard
West Brooklyn Pizza Co
870 m
900 Andersen Dr
Pho Viet
870 m
555 Francisco Blvd E Suite 22

Reviews and Ratings

Feedback from previous guests about their experience.
52%
liked the hotel and would stay again
5.2/10
Guest rating
Rooms
5.0
Location
5.3
Service
5.0
Dining
5.7
Guest reviews
5.2/10
based on 5 reviews
6.7
6.7/10 based on 219 reviews
Rick
United States, September  2023
5.0/10

The hotel was not what was represented in the description or in the photos on the internet, and it did not meet our expectations. However, the room had everything we really needed when traveling with kids, including a refrigerator, microwave, coffee maker, dirty clothes bag, and ice. The cleanliness was an issue as the room appeared to have been neglected for some time.

Rooms
5.0
The room was dirty and had clearly not been properly cleaned for a while. It was not up to our standards.
Service
6.0
The service was nice and helpful, but they only replaced the 2 towels we already had when we were 5 guests in the room. The friendliness of the staff varied, but considering our late night arrival, it was acceptable.
Location
5.0
The location was pretty dicey, with a high presence of homeless people around the hotel. Despite this, it was close enough to restaurants and convenience stores for us to grab a meal. Unfortunately, the area felt unsafe, especially after 8 pm.
Dining
5.0
The dining experience was basic, and the resort manager kept a close eye on guests during breakfast. While the offerings were adequate, the atmosphere was uncomfortable.
Facilities
The facilities were minimal and nothing special. They served their purpose, but were not impressive or noteworthy.
Jordan
United States, August  2023
5.2/10

My stay at the hotel was a mixed experience. While the room had some disappointing aspects with rude staff and bug-filled conditions, I was grateful for booking online in time. The service was barely acceptable given the late night arrival, though the friendliness of some staff members brightened the experience. The location was convenient for my family-related events, but the safety concerns and incidents nearby were unsettling. The dining options were basic, though adequate for a quick meal. Overall, my impression of the hotel was a combination of positives and negatives.

Rooms
5.0
The room was disappointing with rude staff and bug-filled conditions, but luckily I secured a booking online in time.
Service
5.0
The service was a mix of unfriendly encounters and some friendly staff members at least for my late arrival.
Location
6.0
The location was convenient for my family events, but safety concerns and nearby incidents were unsettling.
Dining
6.0
The dining options were basic but sufficient for a quick meal.
Facilities
The facilities were adequate, but nothing extraordinary was offered.
Leo
United States, August  2023
6.0/10

I had a mixed experience at the hotel. The rooms were clean, attractive, and very comfortable, but the strong fragrance smell was overwhelming. The service was not very friendly, especially with the issue of pretending not to hear guests. The location was convenient for my family-related events, but the noise level was a bit distracting. The dining options were adequate for a quick bite for the next day's drive.

Rooms
7.0
The room onto the parking lot was clean, attractive, and very comfortable, just like a cozy nest.
Service
5.0
The service was lacking friendliness and professionalism, especially with the issue of pretending not to hear guests.
Location
6.0
The location worked well for my family-related events, but the noise level was a bit high.
Dining
6.0
The dining experience was basic, but it served its purpose for a quick breakfast before hitting the road.
Facilities
7.0
The facilities offered basic amenities for a short stay.
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11Jun2025Select date
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Rooms and Guests2 Guests, 1 Room