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Surestay Hotel By Best Western San Rafael, San Rafael
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Key details
About the Hotel
865 Francisco Blvd East,
San Rafael,
California,
United States,
94901,
California
Surestay Hotel By Best Western San Rafael features 32 accommodations with easy access to highways and nearby attractions. This 3-star San Rafael hotel offers complimentary WiFi and an on-site bar.
Rooms & Amenities
Rooms at Surestay Hotel By Best Western San Rafael feature private bathrooms with bathtubs and hair dryers, as well as flat-screen TVs and refrigerators. Guests can utilize coffee/tea makers for convenience.
Dining & Nearby Options
Dining options include nearby restaurants such as Celia's Mexican Restaurant and Burger King, both within a mile. The hotel has a bar for guest enjoyment.
Transportation & Local Area
Guests can park in the property’s car park and access local transport at San Rafael Transit Center, a 10-minute walk away. Attractions such as the Downtown San Rafael Farmers Market and Marin Bocce Federation are within close proximity.
Services & Accessibility
Customer service agents are available to assist guests with inquiries, ensuring a supportive experience during their stay. The hotel is located approximately 31 miles from Oakland International Airport.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Beds!
“The beds were incredibly comfortable, providing the perfect space for a restful night's sleep.” view full review
Clean and Modern!
“The room was clean and had a modern decor with hardwood floors, which I really appreciated.” view full review
Spotless Bathroom!
“The bathroom was spotless and well-maintained, making it a pleasant experience for me.” view full review
Easy Parking!
“The parking area was spacious and easy to navigate, ensuring a smooth start and end to my day.” view full review
General
No smoking on site
Wi-Fi
Parking
24-hour reception
No pets allowed
Smoke detectors
Fire extinguishers
Key card access
Room features
Air conditioning
Heating
Media
Flat-screen TV
Show more
Location
865 Francisco Blvd East,
San Rafael,
California,
United States,
94901,
California
Map view
865 Francisco Blvd East,
San Rafael,
California,
United States,
94901,
California
City landmarks
Church
Church of Saint Raphael
2.2
km
San Rafael Yacht Harbor
920 m
550 B St
Marin Bocce Federation
2.0
km
The Melting Pot
2.0
km
Montecito Plaza Shopping Center
1.5
km
Store
101 Surf Sports San Rafael
810 m
1115 2nd St
San Rafael Pacifics Baseball
2.1
km
Marin Square Shopping Center
760 m
Museum
Museum of International Propaganda
2.1
km
Contractors School
1.1
km
Event hall
Pickleweed Community Center
1.1
km
Amusement Park
Gerstle Park
2.4
km
Mall
Montecito Shopping Center
1.1
km
Albert Field
2.4
km
Gallery
Art Works Downtown
2.4
km
Marin Beach and Tennis Club
1.3
km
Cinemark Century Larkspur
1.7
km
Bay
San Rafael Creek
2.0
km
San Rafael
Boyd Memorial Park
2.5
km
Market
The Downtown San Rafael Farmers Market
2.0
km
1006 Lincoln Ave
Spider Murphys
1.8
km
Deloux Cosmetology
1.8
km
Trinity Lutheran Church
1.8
km
East Sir Francis Drake Blvd
Remillard Park
1.9
km
Gallery
Falkirk Cultural Center
2.5
km
Corte Madera State Ecological Reserve
2.7
km
Bret Harte Park
2.7
km
250 Doherty Dr
Piper Park
2.9
km
Cal Park Hill Pathway
2.5
km
50 Canal St
Pickleweed Park
4.8
km
Nearby
50 Canal St
Pickleweed Park
1.1
km
Store
Trader Joe's
1.1
km
Store
101 Surf Sports San Rafael
800 m
Bret Harte Park
1.2
km
Restaurants
Mi Pueblo Food Center
470 m
Bellam Boulevard
West Brooklyn Pizza Co
870 m
900 Andersen Dr
Pho Viet
870 m
555 Francisco Blvd E Suite 22
Reviews and Ratings
Feedback from previous guests about their experience.
52%
liked the hotel and would stay again
5.2/10
Guest rating
Rooms
5.0
Location
5.3
Service
5.0
Dining
5.7
Guest reviews
5.2/10
based on 5 reviews
6.7
6.7/10 based on 219 reviews
Rick
United States,
September
2023
5.0/10
The hotel was not what was represented in the description or in the photos on the internet, and it did not meet our expectations. However, the room had everything we really needed when traveling with kids, including a refrigerator, microwave, coffee maker, dirty clothes bag, and ice. The cleanliness was an issue as the room appeared to have been neglected for some time.
Rooms
5.0
The room was dirty and had clearly not been properly cleaned for a while. It was not up to our standards.
Service
6.0
The service was nice and helpful, but they only replaced the 2 towels we already had when we were 5 guests in the room. The friendliness of the staff varied, but considering our late night arrival, it was acceptable.
Location
5.0
The location was pretty dicey, with a high presence of homeless people around the hotel. Despite this, it was close enough to restaurants and convenience stores for us to grab a meal. Unfortunately, the area felt unsafe, especially after 8 pm.
Dining
5.0
The dining experience was basic, and the resort manager kept a close eye on guests during breakfast. While the offerings were adequate, the atmosphere was uncomfortable.
Facilities
The facilities were minimal and nothing special. They served their purpose, but were not impressive or noteworthy.
Jordan
United States,
August
2023
5.2/10
My stay at the hotel was a mixed experience. While the room had some disappointing aspects with rude staff and bug-filled conditions, I was grateful for booking online in time. The service was barely acceptable given the late night arrival, though the friendliness of some staff members brightened the experience. The location was convenient for my family-related events, but the safety concerns and incidents nearby were unsettling. The dining options were basic, though adequate for a quick meal. Overall, my impression of the hotel was a combination of positives and negatives.
Rooms
5.0
The room was disappointing with rude staff and bug-filled conditions, but luckily I secured a booking online in time.
Service
5.0
The service was a mix of unfriendly encounters and some friendly staff members at least for my late arrival.
Location
6.0
The location was convenient for my family events, but safety concerns and nearby incidents were unsettling.
Dining
6.0
The dining options were basic but sufficient for a quick meal.
Facilities
The facilities were adequate, but nothing extraordinary was offered.
Leo
United States,
August
2023
6.0/10
I had a mixed experience at the hotel. The rooms were clean, attractive, and very comfortable, but the strong fragrance smell was overwhelming. The service was not very friendly, especially with the issue of pretending not to hear guests. The location was convenient for my family-related events, but the noise level was a bit distracting. The dining options were adequate for a quick bite for the next day's drive.
Rooms
7.0
The room onto the parking lot was clean, attractive, and very comfortable, just like a cozy nest.
Service
5.0
The service was lacking friendliness and professionalism, especially with the issue of pretending not to hear guests.
Location
6.0
The location worked well for my family-related events, but the noise level was a bit high.
Dining
6.0
The dining experience was basic, but it served its purpose for a quick breakfast before hitting the road.
Facilities
7.0
The facilities offered basic amenities for a short stay.
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